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FAQ

I can be contacted with shop questions at any of my social media @keymintt, through BigCartel's Contact form, or via email at [email protected] with the word "shop" somewhere in the subject line.

Shipping


When will my order ship?
Please allow 3-5 business days for your order to ship (I try to get things sent out sooner but I am very busy). Once your order has shipped, please allow for 1-2 weeks for it to arrive.

What are my shipping options?
I ship via USPS Ground for all orders with prints—these orders will have tracking.
Sticker-only orders have the option to be sent via USPS letter mail for a cheaper rate—these orders will NOT have tracking.

What are orders shipped in?
Orders with prints are shipped in rigid mailers and letter mail orders will be sent in envelopes with cardstock to prevent bending.

Do you ship outside of the US?

Not at the moment, sorry. I intend to open up worldwide shipping in the future, but I want to have more experience before I delve into it!

Do you accept returns?
I do not accept returns. Though please contact me if your items have arrived damaged!

Merch

Can you make merch of (x) piece?
Possibly! Let me know what piece you're interested in and I can look into adding it to my next shop update.